[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_112":113,"_13":114,"_115":116},"$.route",{"_9":10,"_11":12,"_13":14},"pageData",{"_74":32,"_75":32,"_58":76,"_40":50},"path","/privacy-policy","siteData",{"_15":16,"_17":18,"_19":20,"_21":22,"_23":24,"_25":26,"_27":28,"_29":30,"_31":32},"branding",{"_70":71,"_72":73},"businessName","Wells Home Wifi","chatEnabled",true,"clientHubUrl","https://clienthub.getjobber.com/client_hubs/ff90f24f-1699-4929-8627-b3b2c3849d83/login/new?source=share_login","customDomains",[69],"logoUrl","https://d13cw1lxlociqy.cloudfront.net/mwxrh4gaxgh72mp9o78ikt69mlte","navbarSectionFields",{"_36":57,"_58":59,"_46":60},"pages",[33,34,35],"phone","",{"_36":52,"_38":53,"_40":54,"_11":55,"_43":56,"_45":-5,"_46":47},{"_36":48,"_38":49,"_40":50,"_11":12,"_43":51,"_45":-5,"_46":47},{"_36":37,"_38":39,"_40":41,"_11":42,"_43":44,"_45":-5,"_46":47},"id","Mzg5NjM5","order",4,"title","Terms and Conditions","/terms-and-conditions","templateType","terms_and_conditions","group","__typename","WebsitePage","Mzg5NjM4",3,"Privacy Policy","privacy_policy","Mzg5NTg1",0,"Wells Home WiFi | Professional WiFi Solutions | Boston & Tri-County","/","default","NTgxMTE0NQ==","sections",[61],"NavbarSection",{"_46":62,"_63":64,"_40":65,"_66":67,"_68":20},"LinkSection","linkUrl","https://clienthub.getjobber.com/hubs/ff90f24f-1699-4929-8627-b3b2c3849d83/public/requests/4675813/embedded_new","Get in Touch","variant","LINK_FORM","enabled","wellshomewifi.com","primaryColor","#1e3a8a","secondaryColor","#52b788","metaDescription","metaKeywords",[77,78,79],{"_46":106,"_94":107,"_36":108,"_40":109,"_66":110,"_58":111},{"_46":92,"_36":93,"_40":32,"_94":95,"_66":96,"_97":-5,"_98":-5,"_99":100},{"_46":80,"_36":81,"_17":18,"_58":82},"FooterSection","NTgxMjY0NQ==",[83],{"_46":84,"_85":-5,"_31":-5,"_36":86,"_17":18,"_21":22,"_87":88},"ContactSection","email","NTgxMjY0Ng==","socialLinks",{"_89":90,"_46":91},"edges",[],"SocialLinkConnection","TextSection","NTgxMjY0Mg==","content","

1. Introduction

This privacy policy explains how Jake Wells trading as Wells Home Wifi (\"we\", \"us\", or \"our\") collects, uses, and protects your personal data when you use our website, social media pages, or our services (including Wi-Fi installation, VoIP, WordPress security, and hardware sales).

We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data We Collect

We may collect and process the following information:

Identity Data: Name, title, and business name.

Contact Data: Billing address, installation address, email address, and telephone numbers.

Transaction Data: Details about payments to and from you and details of products/services you have purchased from us.

Technical & Usage Data: Information about how you use our website or interact with our social media profiles.

Device Data: For WordPress security clients, we may hold login credentials or site metadata necessary to perform our services.

3. How We Collect Your Data

We use different methods to collect data from and about you:

Direct Interactions: You may give us your data by filling in forms on our website, through Jobber, or by communicating with us by post, phone, email, or social media.

Third Parties: We receive information from platforms like Facebook, Instagram, and LinkedIn when you interact with our advertisements or profiles.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it for:

Performance of a Contract: To deliver the Wi-Fi setup, VoIP service, or laptops you have ordered.

Legitimate Interests: To respond to enquiries, provide quotes, and manage our business relationship with you.

Legal Obligation: To comply with tax and accounting laws.

5. Third-Party Disclosures

To provide a professional service, we share data with trusted third-party providers. This includes, but is not limited to:

Jobber: Our business management and CRM platform used for scheduling, quoting, and invoicing.

Payment Processors: Such as Stripe or PayPal, to securely process your payments.

Logistics: Courier services for the delivery of refurbished laptops.

Software Partners: Providers of VoIP and security software necessary for your commercial installations.

Professional Advisers: Accountants, auditors, or legal teams if required.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. By law, we must keep basic information about our customers (including Contact, Identity, and Transaction Data) for 6 years after they cease being customers for tax and legal purposes.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Within Jobber, your data is protected by enterprise-grade encryption.

8. Your Legal Rights

Under UK data protection laws, you have rights including:

Access: The right to ask us for copies of your personal information.

Rectification: The right to ask us to correct inaccurate information.

Erasure: The right to ask us to delete your personal information in certain circumstances.

Object/Restrict: The right to object to or restrict the processing of your data.

9. Contact Details & Complaints

If you have any questions about this policy or our privacy practices, please contact us:

Full Name: Jake Wells

Email: info@wellshomewifi.co.uk

Postal Address: 43 Wells Place, Wyberton, Boston, PE21 7NJ

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

","TEXT_IMAGE_NONE","label","link","image",{"_101":102,"_103":104,"_46":105},"url","https://cdn.jobber.com/yr/images/sp-websites/img_computers-and-IT-2.webp","altText","A brightly lit server room with racks of computer equipment","WebsiteDefaultImage","BannerSection","Last Updated: May 2026","NTgxMjY0MA==","Privacy policy","BANNER_CENTERED",[],"isPreview",false,{"_15":117,"_17":18,"_19":20,"_21":22,"_23":24,"_25":26,"_27":28,"_29":30,"_31":32},"siteName","wellshomewifi",{"_70":71,"_72":73}]

Privacy policy

Last Updated: May 2026

About us